8

NOT mobile friendly!!!


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Kate Kovtun

1) not mobile-friendly for photographers - you can't simply share links and passwords from your mobile device. You need to share only via comp
(more than 1 year has passed from the last same feedback - still no action)
2) Not mobile-friendly for clients. From 15 my galleries 2 were complaining that they could not enter, it shows mistakes in a mobile browser. So I should invite another way to share photos. Sound radicals right in our year?!

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Tyler (CS Rep)

Hello Kate! We apologize for the delay in our response here, but you should definitely not be having these issues with your galleries on mobile devices. If you are still having galleries that contain errors on a mobile phone, could you please email us those gallery links at support@pixellu.com so we can further investigate?

Also, I would also like to mention that access to the gallery management page would not be possible on a mobile device at this time to access the gallery link and passwords. However, as a workaround, you should be able to obtain the link and the gallery password/download pin from a computer, then you can transfer that to your phone to send to a client from your mobile device.


T

ts

I have errors on mobile devices too, the gallery dont works with samsung internet explorer only with firexox and chrome. Not all of the clients have more than one internetapp