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I cannot upload Pictures


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Bonny Galitzenstein

Hello, the last days, I have always an error, when I upload my pictures. I don´t know the reason. Resolution, Size etc. is in the right format.

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Fernanda

Hi Bonny! I'm from the Pixellu CS team. Just in case, can you double-check if your images meet Galleries' requirements? You can check them here: bit.ly/3QKXn5Y
If they do, please try clearing your browser's cache to see if it helps. I would also recommend trying a different browser to see if the problem persists. Let me know if you need more assistance!


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Stephane Elfordy

Hi Fernanda,
I had the same problem. Some of my photos did not upload.
I checked the data of my photos; they are identical to those whose upload worked.
I even tried on another browser, but with no more success.
Stephane


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Kelvin

Hi Stephane! I'm also from the Pixellu CS team. Can I kindly ask you to reach out to us at galleries@pixellu.com with some of the photos you are trying to upload here so that we can take a close look at this for you? Hope to hear from you soon!