Voters 4
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Gallery links not working anymore
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Cathy Kravetz |
Hi,
I've faced an issue about an hour ago - all galleries links suddenly stop working, link opens in a new page, tries to load, then changes to 'Page 404 not found'. Same issue from different devices, my clients' included.
Captured in video:
www.loom.com/share/8639ff114ad04ed1b33fbcd3757059eb?sid=1a8ec90a-929e-4f3d-9d89-c49279057435
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Say Honzalez
Hola ! tengo este problema y nadie me resuelve, soy nueva Usuaria y no pudo mandar galerías a mis clientes erro 404
violet ads
hello Pixellu team ,
I have faced the same issues gallery is not working properly, link opens in a new page then it shows 'PAGE 404 not found' .. please clear the issues .. thank you
Sandra Pino
Hello! Has anyone helped you?? I don't receive support
Fernanda
Hi Violet! I just sent you an email to update you this matter. When you have the time, can you please refer to that message? Hope to hear from you soon!
The Local Folke Studio
My published gallery link does not work. I've tried re-publishing but to no avail. Help!
Kelvin
Hi Julienne! Our technical team has confirmed that the issue has been resolved. Please check on your end as well and feel free to reach out in case you need further assistance.
Kelvin
Merged with: Page not found (404)
Kelvin
Hi Cathy! I'm Kelvin from the Customer support team here at Pixellu. Our technical team identified this as an issue on our end. I'm happy to confirm that all your galleries should now be accessible. Please confirm this on your end as well.
Feel free to reach out in case you need further assistance!
Cathy Kravetz
Thanks, Kelvin! All is good now on my end, thank you for quick resolution :)
The Local Folke Studio
Hello, Kelvin! I have the same issue.
Kelvin
Hi Julienne! I can confirm that our tech team is actively looking into this for you. I'll update you once this has been resolved.
Apologies for any inconvenience caused here.
Sandra Pino
I have the same problem and I can't access the chat either.
Bolery Fotografía
A mi me pasa lo mismo y nadie me contesta. Necesito una solución ya!!!!!!!!!!!!!!!!!!!!!!!!!
Bolery Fotografía
A mi me pasa igual, no me cargan las galerías y necesito entregarlas. Una solución ya!!!!!!!!!!!!!!!!!!!